Terms and Conditions:

1. Baylosuites will honor bookings only when a confirmation letter is issued. We require credit card details to confirm or guarantee the booking. It is understood that the Terms and Conditions and Cancellation Rules have been read and accepted before a booking is made.
2. We regret that we cannot accept debit or ATM cards.
3. The keys for the suites can be obtained after 3.00pm; however, upon request, special arrangements can be made based on suite availability. On the day of departure, the suites need to be vacated by 11.00am unless there is no scheduled guest arrival for such suite.
4. All bookings are subject to a short Residential Lease Agreement we require our guests to sign upon arrival, as required per Turkish Law.
5. All residents are required to present a valid form of identification upon arrival.
6. A refundable Security Deposit of 150 Euros will be charged per suite in cash or on the credit card at the time of arrival. The deposit will be returned in full at the time of departure if there is no damage or loss to the premises, including the loss of keys.
7. The apartment shall be left in clean and good condition upon departure. Additional cleaning charges may be incurred otherwise.
8. We regret that pets are not allowed on the premises.
9. Smoking and the use of illegal substances are strictly forbidden throughout the building.
10. All residents are advised to hold adequate and necessary insurance, including health and travel insurance.

Cancellation Rules:

1. All cancellations must be in writing and confirmed by us in writing. Cancellation rules shall be strictly enforced irrespective of circumstances. Residents are advised to hold necessary travel insurance against cancellations.
2. For regular reservations:
   1. Cancellations received between 15 and 8 days prior to arrival date are subject to a non-refundable charge corresponding to 25% of the total rent amount;
   2. Cancellations received 7 or fewer days prior to arrival date are subject to a non-refundable charge corresponding to 100% of the total rent amount. The total rent amount collected is non-refundable irrespective of a no- show or a shorter stay than agreed.
   3. The full amount of rent will be charged on the credit card provided 7 days prior to arrival date.
3. For regular reservations if more than one suite is booked:
   1. Cancellations received 15 or fewer days prior to arrival date are subject to a non-refundable charge corresponding to 100% of the total rent amount. The total rent amount collected is non-refundable irrespective of a no-show or a shorter stay than agreed.
   2. The full amount of rent will be charged on the credit card provided 15 days prior to arrival date.
4. For pre-paid, non-refundable reservations:
   1. Pre-paid, non-refundable reservations are subject to a non-refundable charge corresponding to 100% of the total rent amount at the time of booking. The total rent amount collected is non-refundable irrespective of a no-show or a shorter stay than agreed.